systems tagged posts

The E-Myth: How Ordinary Becomes Extraordinary

Twitter Summary:  A 19-yr old kid from Hawaii learned to speak Spanish thanks to a system that changes something ordinary into something extraordinary.

Principle

In the previous post I wrote about Michael Gerber’s crazy idea that the success of small businesses is founded on creating systems that produce consistent results.  Today I want to write about how a system can take ordinary people and help them do extraordinary things.

Gerber writes in his book The E-Myth that a business which is dependent on highly talented people can feel shackled to those talented individuals.  What is worse, the high quality results of these highly talented individuals are hard to replicate consistently.  In the end, the success of a small business is NOT dependent upon the people it hires, but the consist...

The E-Myth: The System Is The Answer

Twitter Summary:  A lot of your screw ups can be fixed by new routines.  Let me tell you all about it.

Principle

The foundation of what Gerber teaches in The E-Myth is that the success of small businesses depend on creating efficient systems that provide consistent results.  He used examples of McDonalds and other fast food franchises that use consistent systems to deliver the same product regardless of location or personnel.  So even if your product isn’t of the greatest quality (like McDonalds food!) the consistency with which it is produced makes it extremely valuable.  If you can consistently release a product that people can depend on, they will choose yours over high quality results that are inconsistent every time.

Small businesses often struggle because the owner usually finds...